Heightened Monitoring Program (PCPC)

The Texas Department of Family and Protective Services (DFPS) is partnering with The Centralized Training Infrastructure for Evidence Based Practices (CTI-EBP) at the University of Texas Health Center at San Antonio (UTHCSA) and Institute for Quality Children’s Services to elevate the quality and effectiveness of residential care for children and youth as part of their Heightened Monitoring Program.

Through the implementation of the Quality Standards Assessment (QSA), DFPS will measure and monitor program performance across key quality domains. Insights from the QSA will guide the development of a customized training platform tailored to the needs of residential providers and child placing agencies. This pilot initiative supports a statewide commitment to data-driven improvement by offering consultation, evaluation, training, and technical assistance—all grounded in a research-based framework for quality practice.

    TIMELINE:

    • GRO QSA Training/Pilot – June 2024-September 2024
    • Ongoing TA – November 2024– January 2025

    CPA PILOT KEY FINDINGS:

    Participant = 4 Child Placing Agencies; 105 participants
    (1 biological family member, 7 youth, 46 foster parents, 51 childcare professionals)

    HIGHEST RATED DOMAINS

    • Safe, Stable, & Nurturing Environment
    • Supervision, Training, & Support
    • Agency Policies & Procedures

    LOWEST RATED DOMAINS

    • Education & Skill Development
    • Placement & Service Planning

    GRO Pilot Key Findings

    Participants = 6 General Residential Operations; 86 participants
    (23 youths, 1 family/caregiver, 62 childcare professionals)

    HIGHEST RATED DOMAINS

    • Program Elements
    • Professional, Competent Staff
    • Family, Culture & Spirituality

    LOWEST RATED DOMAINS

    • Assessment, Admission, & Service Planning
    • Transition & Discharge Planning
    • Safe, Positive Living Environment

     

    TRAINING SUMMARY – 2024

    Training Topics:

    • Developing Youth Guided Treatment Plans
    • Family Engagement
    • Best Practices in Case Management
    • Assessment and Screening Tools
    • Rapport Building

    PARTICIPANTS

    AGENCIES (4 CPAs/4 GROs)

    COUNTIES